Head office 01277 632 428
Billericay nursery 01277 632 428 Stanford nursery 01375 673 101

Parents information

Some general information to help parents understand procedures and how we run the nurseries.


If you, as the parent or guardian of your child, are unable to collect him or her from the nursery it will be necessary for you to tell us, in writing, who else you will allow to collect. We also require a passport type photograph of them. This will ensure the complete safety of your child.

If your child is not collected by 6pm we will endeavor to contact you or your nominated emergency numbers. If no contact is made and your child remains uncollected by 7pm we will contact Social Care Team (tel: 0845 6061212) and the welfare of the child will be passed over to them.


To ensure the safety of your child, please do not allow them to attend the nursery wearing any jewellery unless worn for religious or medical reasons.

Meal Times

These are happy and social times for the children where they have the opportunity to interact with their peers, and are encouraged to eat with a knife and fork.

Meals are freshly prepared by our catering company Zebedees Lunch Box. Please notify us of any dietary requirements.

Breakfast 8.00am-8.30am Is offered, if requested by the parent, to daily children


On occasion, it will be necessary for children to take medicine during the day, provided medicines are prescribed by a Doctor and staff are satisfied the child is well enough to attend. The medicine must be handed directly to a member of staff, with written instructions and authority giving us permission to administer the medicine. After antibiotics being prescribed, it is expected that there be a 24 hour period before your child returns to the nursery. (Please note non-prescribed medication will not be administered with the exception of Calpol)

Grant Scheme

Goldcrest is taking part in this scheme, for further details please contact the Nursery.


Under Local Health Authority ruling, if your child has sickness or diarrhoea, there must be a period of 48 hours clear before the child can be allowed back into the nursery. If a child is sent home with a temperature, they would not be expected to return to nursery for twenty four hours.

Special education needs

Some children may need extra nurturing to help them progress at nursery. Goldcrest have an excellent Special Educational Needs policy, which enables the staff to provide the best possible support. This includes working closely with parents and where appropriate, ensuring your child receives the help and support of other agencies. If you have any concerns please do hesitate to contact the manager.


All staff are qualified or undertaking training. We will, of course, ensure that the appropriate children-to-staff ratios are rigidly adhered to. All staff are trained in First Aid. The day to day running and administration of the nursery is undertaken by the proprietor Mrs Karen Lefevre or in her absence the Deputy Manager.

Worries and concerns

If you have any worries or concerns about your child please speak to Karen Lefevre the proprietor. Please call on telephone number 01277 632428. If for any reason you have a serious complaint which cannot be resolved at nursery level please telephone Ofsted on 08456 404040.


Copies of Goldcrest’s policies on the following are held in the office and entrance hall, and are available for inspection at any time.

  • Access to Information
  • Admissions
  • Arrival and Departure policy
  • Behaviour Management
  • Children Right Policy
  • Complaints
  • Communicable Diseases Policy
  • Confidentiality
  • Curriculum Development Statement
  • Diet
  • Equal Opportunities
  • Fire Drill Policy and Procedure
  • First Aid Policy
  • Food Policy and Procedure
  • Good Handling Techniques
  • Health and Hygiene Policy
  • Health/Illness & Emergency Procedure
  • Health and Safety Policy
  • Lost Child Procedure
  • Lost Child Procedure (outings)
  • Maintenance Policy
  • Maternity Policy
  • Medication Policy (sick child and calling an ambulance)
  • Nappy Changing Policy
  • Non/late collection of children
  • No Smoking Policy
  • Office Policy
  • Outings
  • Parents/Carers as Partners
  • Safeguarding Children (including allegations towards staff)
  • Safety Policy and procedure
  • Selecting Play Equipment and Toys
  • Settling in Nursery
  • Social Networking Policy
  • Special Consideration for Employees
  • Special Educational Needs Policy
  • Staff Development and Training
  • Staffing & Employment Policy
    (including recruitment selection and
  • Health and Safety Policy vetting procedures)
  • Student Placement Policy
  • Supervision of Staff

Children act 1984 and 2004

Under the 1989 and 2004 Children Act the staff have a legal obligation to ensure and be responsive to the children’s overall welfare at all times.